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Known Issues / Incompatibilities

Check here first if you're having troubles, then checkout the Support category for questions and answers

Support12018-10-20 13:35:34.422Z
How to troubleshoot a failing export?

Whilst there are the beginnings of a Troubleshooting section on, this post will help to quickly list the steps, in some order of time/cost to troubleshoot issues with your export or deployment.

SupportTSW172019-04-25 17:37:37.758Z
Failed during "Crawling initial file list", please consult the Help tab for where to get assistance.

Hi, I am getting this error: Failed during "Crawling initial file list", please consult the Help tab for where to get assistance. How can I make it work, any troubleshooting guide? Thanks

SupportMJ92019-05-25 19:52:42.994Z
Slider and unique characters not working/showing

When i am exporting my site i use the default settings and it seems to export fine, but when i upload and open the website the slider is broken and what i believe are 'font awesome' characters show as boxes. I have tried to look through the files and...

SupportAA22019-05-24 04:06:45.355Z
How to add index.html to links?

I've noticed that links (categories for example) point to a folder. This is fine if the host defaults to returning index.html. I like to host with Lambda@EDGE >> Cloudfront >> S3 Bucket. S3 buckets when accessed via their endpoint address will return...

SupportVV22019-05-22 09:41:47.898Z
Looking for Syntax Highlighter that converts to static.

I'm using SyntaxHighlighter Evolved plugin. Below is a link to my site that shows the static output with a picture of the dynamic output. Is there a way to get a better result?

SupportVV22019-05-22 09:35:44.549Z
Failed during "Deploying files to S3", please consult the Help tab for where to get assistance

Using WAMP on a dev site on localhost. When I test the s3 settings to push out, all is fine...but when I start to export the static site, I get this message. " Failed during "Deploying files to S3", please consult the Help tab for where to get assist...

SupportT12019-05-22 07:19:13.017Z
artefacts after moving from wordpress to netlify

Hi I am getting strange artefacts next to the menu on my site, I have moved from wordpress to netlify, I used divi theme from elegant themes as my builder. I have disabled the child theme to see if that was the issue as I saw after some research that...

SupportM12019-05-22 07:17:48.315Z
Love the plugin

until about an hour ago I didn't even know how to cd in terminal, and now I have a static site set up, awesome thanks so much. However I have been trying to understand the instructions at the link below as I would like to be able to do incremental pu...

SupportM12019-05-22 07:16:37.472Z
Image issue

I just got WP2Static up and going. I did a single 1 page site using Brizy Pro builder Exported without error, but noticed the images are missing. When I look at the source I see an odd path to the image image{background-image:url(http://OFFLINEZIP.wp...

SupportTT22019-04-28 17:51:39.401Z
Explain icons...
WordPress to Netlify

Hello, I am very interested in your plugin primarily because it supports Netlify. After reading the documentation, I saw that for the free version only supports ZIP and manual uploads to Netlify. So it will be quite troublesome when going to update b...

SupportA12019-04-25 08:44:24.475Z
Change URL structure: /page/index.html

Hi Guys, First of all thanks for WP2Static! Simple question: How can we change URL structure, because this structure is a bit wrong and would like to change it: to OR www.mywebsite.n...

SupportWJ52019-04-15 14:21:27.991Z

Hi - Running into issues exporting site to AWS after installing the Enfold Theme from Theme Forest (without demo data). Doing this in a development environment. Dev site exports WP Twenty Seventeen properly. Only plugin active is WPStatic. Crawl goes...

SupportR42019-04-14 15:04:19.498Z
Reduce number of commits when sending to GitHub?

I'm not 100% sure how you are sending the files to github, but I just wanted to ask if there was an option to reduce the number of actual commits that are being made to the repo. I changed the Deployment Batch Size to max, but I guess that didn't do ...

SupportM12019-04-14 14:57:28.410Z
Request to update requirements

Hello, I am respectfully requesting some additional documentation with respect to required PHP modules -- perhaps even some automated checks. I build my PHP code from source and I had to sort out a few modules on my own. They are DOM and ICONV. Can y...

Ideas / Feature Requests22019-03-28 15:26:55.227Z
Exporting to S3 and creating directories

I have a bucket set up in s3, and the export is failing when trying to write to this bucket: PUT'ing file to archives/1/feed/index.html in S3 Using S3 Endpoint S3 URL:...

SupportS22019-03-28 09:30:18.903Z
Feature Request - Run a command after export

Hello, I'd like to respectfully request a feature. I need to run a custom rsync command after I export my WordPress site to static html. Can we add a "Run a command" option to the "Where will you host the optimized version of your site?" Dropdown lis...

Ideas / Feature Requests12019-03-28 09:28:15.907Z
Issue with slider revolution

Apologies if this is a stupid question, I used the plugin to create a static site from a wordpress site, it works perfectly, except for my slider, it wont work on the static page, I have used different sliders, and they all do the same, using slider ...

SupportA12019-03-28 09:25:36.978Z
Rewrite all links that match a pattern and/or combine files

I like the rewrite url feature, but it gets cumbersome after a while, especially if you use many plugins. It would be nice to be able to use patterns in the url replacement, something like *.js , js/{filename}.js or *.css , style/{filename}.css or *....

Ideas / Feature RequestsD12019-03-28 08:53:08.154Z
What S3 bucket permissions does WP2Static need?

While trying to make sense of another problem with exporting to S3, we had to set splat permissions on our bucket to get the export working. Which leads me to wonder what permissions does this plugin need to write to S3? PutBucketRequestPayment doesn...

SupportS02019-03-12 21:09:17.303Z
Stripping HTML from embedded javascript

Hi, I have some Javascript on my page that uses the Typeahead library. When using wp2static there's 1 line of code that is being slightly altered and causing issues. The code in my HTML is this: jQuery('#remote .typeahead').typeahead({ hint: true, ...

SupportR12019-02-27 03:11:49.592Z
Can I use jatpack plugin with wp2static?

So i'm exploring the pros of a static website but also the cons. I was wondering if it is possible to use jatpacks CDN and stuff while having a static website. Could you guys inform me some more about this? Kind regards.

SupportI12019-02-26 13:08:24.868Z
Getting GT eror :There are 33 components that are not cookie-free

I tried by installing your plugin but I am not seeing any difference in error.Before Installing and after installing there is no difference at all.Is this Plugin even helping to resolve the issue? or Am I missing something ?

SupportR12019-02-24 15:43:16.060Z
Oxygen Builder

Hello Leon, Just try to generate a static page out of Oxygen Builder ( using this plugin but it seem the output is wrong. Can you confirm this. Thanks Original Generated

SupportMM32019-02-24 00:08:06.747Z
Zip export question.

So I've been attempting to use this plugin on two different wordpress sites - when I download the Zip file I cannot view the contents in Windows. When I use unzip in Ubuntu to unzip the file... there is no folder structure and the file names include ...

SupportS72019-02-23 16:28:49.850Z
How to use with a Docker compose setup?

With a Docker compose file like below, how should I setup my export options? version: '3.3' services: db: image: mysql:5.7 volumes: - db_data:/var/lib/mysql restart: always environment: MYSQL_ROOT_PASSWORD: somew...

SupportG32019-02-23 16:10:03.473Z
Cannot start exporting

I am not able to start the export. On accessing the plugin view on /wp-admin/admin.php?page=wp2static it would seem that there is already an export process ongoing, with the message "Analyzing site... this may take a few minutes (but it's worth it!)"...

SupportR42019-02-23 16:05:12.469Z
Whenever I export my WordPress site to netlify, the page is not found

It works fine when I export as zip, except the actual files are hidden in a lot of folders. C_\wamp64\www\wp\wp-content\uploads\wp-static-html-output-1550757660 is the actual path of my site within the zip. I am running wamp as you can tell. Edit: My...

SupportM12019-02-23 16:01:38.840Z
wp2static exports first 2 blog pages only

Hi Leon, thank you for creating such a great plugin! It's exactly what I was looking for. After my self-hosted Wordpress account was hacked, I've changed my strategy and will now develop/write my blog locally and export the static pages to my online ...

SupportSS132019-02-20 09:24:51.117Z
charset - utf ...

hallo, i have a problem with the german characters. after crawling my site looks like that: but should look like that: but if i look in the "index.html" there is the right utf charset, i think: ..... html lang="de-DE"...head><meta charset="UTF-8".......

SupportWHKW132019-02-19 08:24:26.553Z
Static HTML in root directory? How?

What's the best option to have the root site in static HTML? There is a link which isn't working in the plugin, which should explain how to place in root... Subdomain didn't work out for us. Subfolder copys the subfolder also. How to do it good?

SupportWW32019-02-14 09:21:27.066Z
Division by zero error

Hello, I am having some trouble with the CLI export. It was working previously but recently started throwing errors. On PHP7.0: PHP Notice: Uninitialized string offset: 0 in /var/www/html/wp-content/plugins/static-html-output-plugin/plugin/WP2Static/...

SupportGG52019-02-14 00:19:28.668Z
Trouble with static export

Hi, really enjoying your static site export, I got it set up with wp-cli on cron, exporting to a local directory then rsync over to a frontend server. Recently we installed a new theme that has some plugin dependencies/complexity. It appears that the...

SupportG12019-02-13 22:38:58.690Z
error while trying to use gitlab

I tried to put gitlab for destination, and when I test my seting it works fine but I'm getting Failed during "Preparing files for GitLab deployment", please consult the Help tab for where to get assistance

SupportH12019-02-12 22:34:09.026Z
Exclude list doesn't seem to work

Hi, I'm trying out the new plugin on one of my websites. The initial crawl generates a lot of false urls, therefore I add them to the exclude list. When I try and test via ZIP export I get the same result as if the exclude list is being ignored. I'd ...

SupportCC22019-02-10 12:02:54.921Z
Presale question

If I purchase your plugin will you setit up for me. Also can you make it work with cloudflare and stackcahe? I need it for this website :

SupportA12019-02-06 20:56:06.963Z
Super- Slow Processing , Errors

I downloaded WP Static yesterday to export my site (30 pages) to static HTML pages, but the plugin took literally all day to crawl the site and gave me an error encountered when processing files. Does the site crawler normally take this long? My serv...

SupportW12019-02-06 20:49:12.597Z
Subdirectory on current server - Double content

Getting there but one problem, i'm choosing "Subdirectory on current server" as deployment method. And i have put the main website, on a subdirectory so i can export to the root domain. That's the right thing.. right? I did see a link in in Advanced ...

SupportWW42019-02-05 10:11:42.960Z
Destination URL blank introduces href=''

I'm trying to export a WP site to static content with relative URLs that I can first publish into a staging area before copying it to production. Hence I'm leaving "Destination URL" empty to purely get relative URLs for all content. Most of the conte...

SupportS2S272019-01-28 22:59:09.996Z
How to include orphan pages in export?

I have a few thank you pages on my site that aren't included in my sitemap (as they shouldn't be indexed) but are published pages in WordPress. These pages aren't linked anywhere else on the site, since they are thank you pages and should only be see...

SupportKK32019-01-28 15:52:24.269Z
Yoast Sitemap URL not being replaced

I absolutely love this plugin, and have successfully exported my site several times. Thank you! I have noticed an issue - which may be my fault or an issue with the plugin - not quite sure. When exporting my site locally (via zip or subdirectory), WP...

SupportKK62019-01-28 15:20:17.140Z