WP2Static Official Support Forum

The place to ask public questions about WP2Static usage and general WordPress to static tips.

To create a private support ticket, please email help@wp2static.com

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Known Issues / Incompatibilities

Check here first if you're having troubles, then checkout the Support category for questions and answers

Support12018-10-20 13:35:34.422Z
How to troubleshoot a failing export?

Whilst there are the beginnings of a Troubleshooting section on https://docs.wp2static.com/en/troubleshooting/, this post will help to quickly list the steps, in some order of time/cost to troubleshoot issues with your export or deployment.

SupportTSW172019-04-25 17:37:37.758Z
Failed during "Crawling initial file list", please consult the Help tab for where to get assistance.

I got this error message but no any log can I see. It is possible that my website required https ?

SupportKM12019-09-16 07:01:35.396Z
Static site for offline usage

I am trying to export a static version of my blog as an archive, or to retain online, inactive (free of Wordpress). After multiple tries with multiple browsers, I finally got it to work in the beta version. After 197 minutes, it allowed me to downloa...

SupportPMP32019-09-12 15:05:18.312Z
How to create a single static page from an existing multi page Wordpress site from a sub page (not the home page) to external URL?

Hi I would like to create a single static page from an existing Wordpress site (non home, non blog, product price page to be copied) for use as a static home page on an external URL (http server and URL). I have six such old URLs and would like to ta...

SupportH02019-07-07 11:56:47.126Z
UTF problems

Hi, I just deployed an Italian site, but there is something wrong with italian words ending in àèìòù, please check www.passaggifestival.it/2019 Thanks, Andrea

SupportG02019-07-06 22:17:12.898Z
Exporting to S3 and creating directories

I have a bucket set up in s3, wordpresstest.hireology.com and the export is failing when trying to write to this bucket: PUT'ing file to archives/1/feed/index.html in S3 Using S3 Endpoint wordpresstest.hireology.com.s3.us-west-2.amazonaws.com S3 URL:...

SupportSD32019-07-04 02:01:46.735Z
Local export success, exporting to S3 fails

Whenever I try to export to S3, it fails with the below error: Failed during "Deploying files to S3", please consult the Help tab for where to get assistance. However, the permissions in S3 is correctly set, and the upload test is always successful. ...

SupportE02019-07-03 13:39:55.151Z
External links are empty

I am using the new version of WP2Static (Version 7.0-build0001). Everything is working great except that any external link href gets rewritten to be blank. For example: <a href="http://example.com"> ends up being <a href=""> I have tried a number o...

SupportD02019-06-19 15:14:52.728Z
optimise conflicts

I am trying to download a static version of my website however even though I have turned off the optimising plugins they are still showing in the source of the index file how can I fix this. do I need to remove them altogether from the site

SupportE02019-06-19 14:59:15.183Z
Explain icons...
Can I Export My Podcast RSS feed?

Hi, I'm looking into using WP2Static but before I can make the leap I need to know if I can create static RSS feeds. I have a wordpress website with a podcast feed created using the Blubrry PowerPress plugin, it creates a static RSS feed. Can I use W...

SupportS02019-06-18 13:49:58.370Z
failed during Processing the crawled files

a simple site. 5 pages. failed during Processing the crawled files. Any ideas? Thanks

SupportT02019-06-17 02:36:50.349Z
Analyzing site... this may take a few minutes (but it's worth it!)

Hello, I have install the plugin on this domain https://ashoportunity.com/ but from long time is only see "Analyzing site... this may take a few minutes (but it's worth it!)" and my button are also disabled. Why its taking so much time? How to make t...

SupportVED2G32019-06-13 07:48:30.501Z
Every export starts over from beginning?

Hello, I'm exploring and trying WP2Static for the last few days and today got a yearly subscription. Thank you Leon for your good work and I hope your plugin will be a good solution for us. What we are trying to achieve, is a state of which our conte...

SupportG02019-06-12 09:40:07.699Z
Cookie Consent not working in HTML files

Hello to all, I have searched the forum but could not find an answer. Maybe I am doing something wrong: In the original Wordpress site there is a plugin for Cookie Consent. And its working fine. But, in the new HTML website, this plugin does not appe...

SupportD02019-06-09 14:36:50.752Z
Failed during "Crawling initial file list", please consult the Help tab for where to get assistance.

Hi there, I am getting this error when I tried to use this plugin. See below: Failed during "Crawling initial file list", please consult the Help tab for where to get assistance. Can you please on how can I make it work? Do you have any troubleshooti...

SupportV02019-06-05 11:58:49.352Z
Converted page doesn't look like the original

HI, I tried this plugin but no succes. Here is the original page: redscope.nl/wordpress And here is the converted page: redscope.nl/wordpress/mystaticsite/ Did I do something wrong?

SupportB02019-06-04 14:31:08.292Z
Failed during "Crawling initial file list", please consult the Help tab for where to get assistance.

Hi, I am getting this error: Failed during "Crawling initial file list", please consult the Help tab for where to get assistance. How can I make it work, any troubleshooting guide? Thanks

SupportMJ132019-06-01 11:35:33.563Z
Github Version doesn't have vendor folder and is giving error.

I'm having an issue deploying to github. I tried through wp-cli and it says it is getting a 409 error in response. So I tried to clone your latest version from github, but it appears to be missing some files and is giving this error: "Fatal error: Un...

SupportA22019-05-30 21:30:20.701Z
Zip Export Error (Redirect to 404 Page)

Hey Leon, Love the plugin - thank you for the help. I've used this plugin successfully before. Only in the recent week have I been encountering this error. When I try to do a zip export it redirects me to a 404 page: http://carriage.100saves.com/wp-c...

SupportB02019-05-29 19:36:32.935Z
How to use with a Docker compose setup?

With a Docker compose file like below, how should I setup my export options? version: '3.3' services: db: image: mysql:5.7 volumes: - db_data:/var/lib/mysql restart: always environment: MYSQL_ROOT_PASSWORD: somew...

SupportGC42019-05-28 22:03:04.566Z
Slider and unique characters not working/showing

When i am exporting my site i use the default settings and it seems to export fine, but when i upload and open the website the slider is broken and what i believe are 'font awesome' characters show as boxes. I have tried to look through the files and...

SupportA2A222019-05-24 04:06:45.355Z
How to add index.html to links?

I've noticed that links (categories for example) point to a folder. This is fine if the host defaults to returning index.html. I like to host with Lambda@EDGE >> Cloudfront >> S3 Bucket. S3 buckets when accessed via their endpoint address will return...

SupportVV22019-05-22 09:41:47.898Z
Looking for Syntax Highlighter that converts to static.

I'm using SyntaxHighlighter Evolved plugin. Below is a link to my site that shows the static output with a picture of the dynamic output. Is there a way to get a better result? https://stuff.mygeekvps.net

SupportVV22019-05-22 09:35:44.549Z
Failed during "Deploying files to S3", please consult the Help tab for where to get assistance

Using WAMP on a dev site on localhost. When I test the s3 settings to push out, all is fine...but when I start to export the static site, I get this message. " Failed during "Deploying files to S3", please consult the Help tab for where to get assist...

SupportT12019-05-22 07:19:13.017Z
artefacts after moving from wordpress to netlify

Hi I am getting strange artefacts next to the menu on my site, I have moved from wordpress to netlify, I used divi theme from elegant themes as my builder. I have disabled the child theme to see if that was the issue as I saw after some research that...

SupportM12019-05-22 07:17:48.315Z
Love the plugin

until about an hour ago I didn't even know how to cd in terminal, and now I have a static site set up, awesome thanks so much. However I have been trying to understand the instructions at the link below as I would like to be able to do incremental pu...

SupportM12019-05-22 07:16:37.472Z
Image issue

I just got WP2Static up and going. I did a single 1 page site using Brizy Pro builder Exported without error, but noticed the images are missing. When I look at the source I see an odd path to the image image{background-image:url(http://OFFLINEZIP.wp...

SupportTT22019-04-28 17:51:39.401Z
WordPress to Netlify

Hello, I am very interested in your plugin primarily because it supports Netlify. After reading the documentation, I saw that for the free version only supports ZIP and manual uploads to Netlify. So it will be quite troublesome when going to update b...

SupportA12019-04-25 08:44:24.475Z
Change URL structure: /page/index.html

Hi Guys, First of all thanks for WP2Static! Simple question: How can we change URL structure, because this structure is a bit wrong and would like to change it: www.mywebsite.nl/pagename/index.html to www.mywebsite.nl/pagename.html OR www.mywebsite.n...

SupportWJ52019-04-15 14:21:27.991Z

Hi - Running into issues exporting site to AWS after installing the Enfold Theme from Theme Forest (without demo data). Doing this in a development environment. Dev site exports WP Twenty Seventeen properly. Only plugin active is WPStatic. Crawl goes...

SupportR42019-04-14 15:04:19.498Z
Reduce number of commits when sending to GitHub?

I'm not 100% sure how you are sending the files to github, but I just wanted to ask if there was an option to reduce the number of actual commits that are being made to the repo. I changed the Deployment Batch Size to max, but I guess that didn't do ...

SupportM212019-04-14 14:57:28.410Z
Request to update requirements

Hello, I am respectfully requesting some additional documentation with respect to required PHP modules -- perhaps even some automated checks. I build my PHP code from source and I had to sort out a few modules on my own. They are DOM and ICONV. Can y...

Ideas / Feature Requests22019-03-28 15:26:55.227Z
Feature Request - Run a command after export

Hello, I'd like to respectfully request a feature. I need to run a custom rsync command after I export my WordPress site to static html. Can we add a "Run a command" option to the "Where will you host the optimized version of your site?" Dropdown lis...

Ideas / Feature Requests12019-03-28 09:28:15.907Z
Issue with slider revolution

Apologies if this is a stupid question, I used the plugin to create a static site from a wordpress site, it works perfectly, except for my slider, it wont work on the static page, I have used different sliders, and they all do the same, using slider ...

SupportA12019-03-28 09:25:36.978Z
Rewrite all links that match a pattern and/or combine files

I like the rewrite url feature, but it gets cumbersome after a while, especially if you use many plugins. It would be nice to be able to use patterns in the url replacement, something like *.js , js/{filename}.js or *.css , style/{filename}.css or *....

Ideas / Feature RequestsD212019-03-28 08:53:08.154Z
What S3 bucket permissions does WP2Static need?

While trying to make sense of another problem with exporting to S3, we had to set splat permissions on our bucket to get the export working. Which leads me to wonder what permissions does this plugin need to write to S3? PutBucketRequestPayment doesn...

SupportS02019-03-12 21:09:17.303Z
Stripping HTML from embedded javascript

Hi, I have some Javascript on my page that uses the Typeahead library. When using wp2static there's 1 line of code that is being slightly altered and causing issues. The code in my HTML is this: jQuery('#remote .typeahead').typeahead({ hint: true, ...

SupportR12019-02-27 03:11:49.592Z
Can I use jatpack plugin with wp2static?

So i'm exploring the pros of a static website but also the cons. I was wondering if it is possible to use jatpacks CDN and stuff while having a static website. Could you guys inform me some more about this? Kind regards.

SupportI12019-02-26 13:08:24.868Z
Getting GT eror :There are 33 components that are not cookie-free

I tried by installing your plugin but I am not seeing any difference in error.Before Installing and after installing there is no difference at all.Is this Plugin even helping to resolve the issue? or Am I missing something ? https://gtmetrix.com/repo...

SupportR12019-02-24 15:43:16.060Z
Oxygen Builder

Hello Leon, Just try to generate a static page out of Oxygen Builder (https://oxygenbuilder.com/) using this plugin but it seem the output is wrong. Can you confirm this. Thanks Original Generated

SupportMM32019-02-24 00:08:06.747Z